1. Home
  2. Contact Us
conatactUs

Matashi At Your Service

Connecting with You, Every Step of the Way

Need Assistance Right Away?

Call Us
+1 (212) 628-0500
Email Us
sales@matashi.com
Business Hours (EST)

Monday – Thursday: 9:00 AM – 6:00 PM

Friday: 9:00 AM – 2:00 PM

Saturday & Sunday: Closed

Contact Us

Our team will usually respond within 1 business day. For urgent inquiries, please call us during business hours or reach out via email.

Buy Matashi products wholesale online
becomeRetailer

Become a certified retailer

As a premier destination for exquisite crystal gifts and home decor, we invite you to join our network of retailers and offer our high-quality products to your customers. Fill out the form to click on blow button to create your Retailer account and embark on a rewarding partnership with Matashi.

Your Queries, Our Clarity

Frequently Asked Questions Unveiled

Revise Or Cancel My Order After I Have Already Placed It?
We're really quick at packing your order up which means we can’t guarantee that we will be able to change anything. Please send us an email using the contact us link on the bottom or you can try giving us a call.
I Received A Defective Item, What Should I Do?
Please contact us right away so we can provide you with the process on how to get it replaced or refunded.
Can I Have Items Sent To Someone As A Gift?
If you want to send something to someone as a gift then you can use their address as the delivery address for your order. We do offer a gift wrapping service for an additional charge which you can add to your order during the checkout process.
I'm missing an item from my order, what do I do?
We may have sent your items in separate packages so please check your emails to see if any of your items will be arriving separately. If an item is still missing, please contact us right away so we can provide you with the tracking details on the missing item.

Modern Elegance

Transform Your Living Space with the Perfect Touch of Elegance.
Shop now
Free Shipping
Enjoy free shipping on all retail purchases within the Continental USA!
Gift Wrapping
Elevate your gift with our enchanting gift wrapping services!
Quality
Our products are crafted to the highest standards, ensuring 100% quality and excellence in every item.
Matashi At Your Service
Our client care experts are always here to help. Contact Us
Scheduled Shipping
Select your delivery date and make every gift right on time—perfect for birthdays, anniversaries & holidays!
Free Returns
Shop with confidence! Hassle-free returns on all orders within the Continental USA.
Birthday Discount
Celebrate your special day with an exclusive birthday treat—sign up and enjoy a sweet surprise!
Buy Now, Pay Later
Enjoy your purchase now and pay over time with easy, interest-free installments.

Need Help?